Privacy Policy

Protecting your personal data and assets is our highest priority. We are fully committed to safeguarding them.

Arkbit Luxen collects and stores information essential to your trading activities on our trading platform. How we collect and store this data is outlined in the following Privacy Policy.

Our policy is shaped by the following principles:

• To provide complete transparency about how we collect and store your personal data:

Our goal is to clearly explain how we collect and process data so you can make informed decisions. We follow clear guidelines and robust processes for handling information on this official website. This policy outlines the specific methods we use and provides transparent, concrete details about how your data is used. You are in control.

We will always provide timely updates when we determine you should be notified. Transparency is central to our approach.

Our trained support team is on hand to answer any questions about our processes, including our obligations under the laws of Australia. You can contact us at info@arkbit-luxen.com

• We will not use personal data for any purpose other than as set out in our Privacy Policy.

We may process personal data to ensure the proper operation of Arkbit Luxen services and to connect trader-members with third-party trading platforms via our official website. We also use this data to maintain and improve website features and services, protect our rights, and comply with regulatory or other legal obligations. Additionally, we may process personal data as required to perform administrative and other business functions related to the Services we provide to you, the client.

To provide better services tailored to your preferences and needs, Arkbit Luxen uses personal data.

• To access and use the essential tools that protect your personal data and uphold your rights:

You can contact us at any time to access your personal data. We can update or delete it where required. We also support requests to transfer your data to you or to a nominated third party. These services are provided to help you exercise your rights to privacy and control.

• Protect your personal information:

We use bank‑grade security measures and continuously enhance our defences. While no system can be guaranteed 100% secure, we remain committed to ongoing upgrades and strengthening the protections we already have in place.

We maintain a comprehensive privacy policy and enterprise-grade security measures.

1. The Scope?

This policy outlines how we collect, process, and share personal data relating to natural persons.

Our policy applies to all natural persons who are identified or identifiable. This includes any individual who can be, or has been, identified in connection with data entrusted to us or data we can access and/or combine.

As defined in the Privacy Policy, data processing specifically means the storage, management, and organisation of personal data.

We do not collect, or seek to collect, any information about individuals under 18. We also do not allow anyone under 18 to use our platform for any purpose. If we become aware of a user under 18, or any information relating to an individual under 18, we will delete it immediately.

2. What personal information do we store?

When you register with us, we collect the personal information needed to enable you to use our services. We may also request additional details to verify account ownership when required. To maintain and improve service quality, we collect and analyse information about how you use our trading platform and services provided by our third-party partners.

3. You are under no obligation to share your personal information with the company.

While you are not obliged to provide your data, choosing not to do so may limit the services we can deliver and could restrict your access to our platform.

4. What personal information do we collect? When you visit our website, we may collect the following personal information:

We do not collect information that could personally identify you. We do collect details such as your account activity, your IP address, and the date and time you access your account. For maintenance, security and support, we retain system crash reports, browser information and the type of device used to access your account. We also record the language settings associated with your account.

Regarding personal data, we collect and store only the information you consent to share when you use our service to connect with a third-party trading platform.

Personal information you’ve provided to third-party platforms may include your full name, residential address, phone number, and email address.

5. Why does the company need my personal information, and is it legal for them to collect it?

The company collects, stores and processes your personal information solely for the purposes set out in this Policy. All related activities comply with applicable laws in Australia.

The company will only handle, process, or transmit your data in accordance with the applicable laws of Australia. The legal bases for this are:

• By submitting your details to the company, you consent to the storage and processing of your personal data and authorise us to transfer it to the relevant third-party trading platform. Your consent applies to the processing of your personal data for one or more purposes.
• To enhance its services, establish or defend legal claims, and pursue other legitimate interests, the company may need to store and process your personal data.
• Data processing is necessary to comply with legal obligations.

If you’d like more information about the data processing activities the company is required to undertake, please contact us via email.

Below is a list of the specific purposes for which we may process your personal data, together with the relevant legal bases.

6. Disclosure of Personal Data to Third Parties

For the purposes of storing and processing IP addresses, conducting user surveys and analytics, and delivering other related services, the company may share anonymised personal information with third-party service providers.

At your request, we may share certain personal information you provide with third-party services. In such cases, the use of your data will be governed by those companies' privacy policies. This may include multiple digital trading platforms.

To better serve our clients and continually enhance our services, the company may share personal information with its affiliates and partner companies.

Where required by law, or to protect our rights and assets and those of our third-party partners, we may disclose information to relevant legal or regulatory authorities.

In connection with major corporate transactions—such as selling the company or seeking investment or a loan—we may share relevant data in a lawful and appropriate manner. The same applies in the event of a merger, restructuring, consolidation, or bankruptcy, as permitted or required by law.

7. Use of Cookies and Third-Party Services

For analytics and in collaboration with advertising partners, this official website may use cookies and similar technologies, in line with applicable laws and industry standards.

Cookies are small data files stored on your device when you visit our official website. We use them to collect information about your browsing behaviour and preferences, helping to personalise and improve your experience. Cookies enable us to remember your settings and tailor our services accordingly. They are also used for site analytics and statistical reporting to support strategic planning.

There are generally two types of cookies used on this site. Session cookies are stored in your browser only for the duration of your visit and are deleted when you close the browser. Persistent cookies remain in your browser even after your session ends. These help the site recognise you when you return and make it easier to use the site.

Types of cookies:

Cookies may be used as required, in line with their intended purpose:

Cookies are blocked or have been deleted

To delete cookies or prevent them from being set, adjust your browser settings. Use the links below for step-by-step instructions for the most popular browsers.

• firefox
• Microsoft Edge
• Google Chrome
• safari

If you block cookies, some functions and site features may not work as expected.

ONLINE TRACKING NOTICE

Your personal data will be retained for as long as necessary to perform the operations described in this policy. It may be kept longer where required by local laws, regulations, or company policies.

Your personal data will be shared with third-party trading platforms for 12 months, only at your request and at your discretion. When that period ends, and with your consent, it will be shared for a further 12 months.

As part of our operations, we regularly review all personal information to determine whether it is still required.

9. Transfer of personal data to third countries or international organisations

As required to provide our services and/or for security reasons, we may transfer personal data to third countries (countries other than your own) and to international organisations, using robust security measures. We apply strict data protection standards to safeguard your information and ensure you can access your legal rights and remedies in all circumstances.

Across the EEA (European Economic Area), all residents are protected by data protection regulations and safeguards.

• All data transfers occur under EU legal jurisdiction and competence and comply with the data protection standards outlined in Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (“GDPR”).
• All data transfers between public entities or authorities are conducted in accordance with Article 46(2). These transfers are governed by a legally binding and enforceable agreement.
• International data transfers are conducted in accordance with the European Commission’s Standard Contractual Clauses, established under Article 46(2)(c) of the GDPR. You can review these Clauses on the European Commission’s official website at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

For details on the specific security measures the company uses to safeguard your personal data during transfers to third countries, please email your request to info@wealthwaydigital.uk

10. Protection of Personal Information

Personal data is protected using the highest level of technical and organisational measures, following industry gold‑standard procedures. These controls are designed to prevent the destruction, loss, or alteration of data arising from unlawful or accidental events.

While we exercise the utmost care and follow gold‑standard data protection practices in accordance with applicable law, we cannot guarantee that your personal data will always be error‑free or completely secure in every circumstance. Accordingly, we are not liable for any disclosure of personal data, or for incidental, intangible, or consequential loss or damage. This includes events beyond our control, such as transmission errors, unauthorised third‑party access, or other similar causes.

If we receive a legally binding request from regulators or other legal authorities, we may be required to disclose your personal information to them. Once provided under a legal obligation, we cannot control how those authorities handle, store, or protect your information.

Information sent over the internet, including personal information, may be intercepted and is never completely secure. The Company cannot guarantee the security of any data transmitted online.

11. Links to third-party websites

On this website, you may encounter links to third-party applications and websites. These are not affiliates, are not under our control, and are not part of our official website. Our privacy policy does not apply to them. Each third party has its own procedures and priorities for collecting and processing personal data; their content is not verified by us, and we are not responsible for their activities. Use these links at your own discretion.

Before sharing any personal information, always read the privacy policy on the official website of the company or service. Make sure their data collection, use, and processing practices align with your preferences and priorities. Any information you choose to provide should be submitted directly to the service provider.

12. Policy Amendments

We may update or amend this policy at any time. We will notify you of any changes via our official website and other appropriate channels. The updated privacy policy will be posted on the website and, unless stated otherwise, will take effect immediately upon publication.

13. Your rights regarding your personal data

You retain full control and final authority over how your personal data is used. You can verify its accuracy, correct any errors, and choose to delete it or limit the scope and nature of our processing.

On this page, EEA residents will find information relevant to them:

Your personal information is protected by the rights described herein. You can exercise these rights immediately by emailing the address below.

Accessing Your Rights

If the personal information you’ve provided to us is accurate, you can access it at any time. Any of your personal data that we process is accessible by us and therefore verifiable.

You may request your personal data at any time for verification, and we will provide it in electronic format. If you require additional copies of the data we process beyond the first, a reasonable fee may apply.

Legal rights and our privacy policy must not infringe the rights of others. The company may refuse or restrict access to personal data where providing access would affect the rights and freedoms of others.

Right to Rectify Errors

If any errors or omissions are identified in your personal data, you or the Company may correct them to ensure proper processing.

Erasure Rights

You have the right to request deletion of your personal data in the following circumstances: 1) if your personal data has been processed without your consent or outside lawful grounds; 2) if you ask us to remove the data and the Company has no legal obligation to retain it; 3) if you no longer consent to any processing by us, even where the processing is lawful and within our legitimate interests or those of a third-party provider; and 4) if we are required by law to delete your data.

Your right to deletion may be overridden by legal obligations under EU law or the laws of any member state. This includes situations where data must be retained for the establishment, exercise or defence of legal claims.

Right to Restrict Data Processing

You have the right to request that we restrict the processing of your personal information if you believe it is inaccurate.

If you request that the use of your personal data be restricted, we will delete it unless: 1) deletion is prohibited by law in the European Union or any Member State; 2) with your consent, retention is required for the purpose of defending against or exercising legal claims; or 3) it is necessary to protect another natural person’s rights.

Your Right to Data Portability

You have the right to access and review any personal data you have provided, if you have consented in any form to its collection and its processing is carried out by automated systems.

You may request that we transfer any or all of your personal data to another company or organisation, where technically feasible. This does not affect your right to have your data deleted. We may refuse a request if fulfilling it would infringe the rights or freedoms of another individual.

Right to object to data processing

While the Company’s right to pursue its legitimate interests, or those of a third-party service provider, may permit processing, you have the right to object and request that it cease. This does not apply where there is a compelling legal basis to continue, including to establish, exercise or defend legal claims. In such cases, we may continue processing your personal data.

You may request at any time that your personal data not be processed for direct marketing purposes.

Your Right to Withdraw or Decline Consent

You may withdraw your consent to our processing of your personal data at any time, with immediate effect where feasible. This does not apply retrospectively to any processing carried out before you withdrew consent.

If you are dissatisfied for any reason, you are entitled to lodge a complaint with any legal, regulatory or other supervisory authority.

If you believe your rights and freedoms have been breached in relation to the processing of your personal data, each European Union Member State has a regulatory and supervisory authority to handle such matters. You may lodge a complaint with the relevant authority at your discretion.

Section 13 outlines the circumstances in which your personal data rights may be limited under European Union or Member State laws.

Once we receive your request about your personal data and how it is processed, we will provide access to the information you have requested, as outlined in Section 13 of this policy. We may extend the response timeframe by up to two months, depending on the volume of requests and the nature of your request. If an extension is required, we will notify you within one month of receiving your request.

We will provide the requested information electronically at no cost, unless doing so would contravene the law or the provisions of Section 13. We may charge a reasonable fee or decline a request if it is deemed spurious, excessive, or repetitive.

We may request additional proof of identity if we have reasonable grounds to doubt the identity of the person making a personal data request, to protect data and ensure security.